Privacy policy

Cookie policy

Cookie Policy

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitors’ use of the website, compile statistical reports on website activity and to help us improve our online services.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. Fakro GB utilises several types of cookies to help create a personalised user experience: Google Analytics Cookies

When someone visits https://www.roofwindows4you.co.uk, https://www.fakrogb.com or http://www.fakroroofpitchcalculator.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to understand the number of visitors we have to our website, and how they interact with it. This information is processed in a way that does not identify anyone, nor does it allow in any way either Google or ourselves to deduce the identity of anyone visiting our site. We use this information to analyse visitor behaviour and help to develop a better user experience for our visitors.

For more information regarding Google’s privacy and data safeguarding policies, please click here.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Data from Google Analytic cookies are kept for up to two years.

YouTube Cookies

We embed videos on our sites from our official YouTube channel using YouTube’s ‘privacy-enhanced’ mode. These videos may set cookies on your computer when you click them, however YouTube will not store any personally-identifiable cookie information. To find out more about YouTube’s policies regarding embedded videos, please click here.

E-commerce Cookies

Fakro GB uses a bespoke platform to host our online store, https://roofwindows4you.co.uk. This uses several necessary cookies to enable secure use of the site as well as enhance the user experience of the site. These include storing your preferences and cart details, detecting attempts to abuse authentication processes and server load balancing. We also use a Zendesk online chat module to support and educate online visitors. 

Social Media Cookies

Fakro GB makes use of social media plugins which enable users to connect our content to their social media accounts. We use the following social media partners: Facebook, Twitter, Google+ and Pinterest. These partners may use third party cookies on our website to enable this interaction.

Please visit their respective websites to find out more about their cookie policies: Facebook, TwitterGooglePinterest.